Before we go through the checklist, lets touch on some general definitions related to business planning.
Definitions:
• Strategy – what you want to achieve.
• Objective or goal – specifics and timing.
• Tactics – action to achieve the strategy, objective, or goal.
Strategy Think Overall – such as
• Grow Revenue
• Improve customer retention
• Maximize Profit
• Increase Productivity with Automation
• Improve sales pipeline
• Expand online reach
Objective or Goals for the Strategy – such as
• Grow revenue by 20% by 2024
• Increase customer retention rates by .1 by Q4 2024
• Maximize the XXX product’s profit margins to 60% by 2024
• Utilize a project management tool to decrease time spent on admin tasks by 10% by Q3 2024
• Increase sales pipeline by 20% with automation or drips to prospects and customers by 2025
• Create 3 additional social sites and develop content plan by Q1 2024.
To achieve each goals or objective above there are tactics that need be completed to achieve the goal.
Here are some tactic examples related to the goals above. Tactics – such as
• Offer points or rewards for purchasing – through POS or app. • Hire a marketing company to create and send quarterly newsletters and setup automated emails.
• Call or send birthday card on clients’ birthdays – weekly on Tuesdays.
• Call 10 customers to say thanks for being a customer on a weekly basis.
• Setup YouTube channel and add to website.
• Record and post weekly shorts to YouTube.
• Setup project management tool.
• Provide training on project management tool + review expectations and usage.
• Setup project management tool with tasks and add related and automation within tasks.
• Post reels on Facebook on a weekly basis.
• Setup text messaging and email for online ordering. Setup templates and test.
• Online networking across multiple platforms – 10 daily contacts per sales person.
• Review product and costs. What costs are decreasing margins?